STAY HOME, STAY SAFE ONLINE FURNITURE EXCLUSIVE:

PAY ETRANSFER, GET 5% OFF 

USE PROMO CODE Lucan1 AT CHECKOUT

As a result of COVID-19, we are forced to change how we will conduct our business moving forward. While these changes may not be for forever, they will be implemented for the foreseeable future. For the safety of our family, staff, and customers, we cannot, under any circumstances, make ANY exceptions to these new policies and procedures:

  • Our physical store (furniture, home decor, and collectibles) will no longer be open seven days a week. It will now only be open Friday, Saturday, and Sunday from 9 am until 5 pm

  • Our yard and porch area (where our metal decor items are kept) will be open seven days a week, 9 am until 5 pm, with physical distancing required

  • All curbside pickups must be prearranged (we will not allow for any “drop-bys” for picking up your order). Pick-ups will take place daily from 10 am until 4 pm, one pick-up scheduled every half hour

  • Our staff will not be able to assist you in loading your orders. We recommend that you bring someone to assist you in loading larger items

  • Face masks will be mandatory for all customers entering the store. At this time these must be self-provided

  • We will ask that all customers disinfect their hands upon entering the store with the provided hand sanitizer

  • Anyone who is exhibiting any sort of illness is asked to stay home

  • Candles will no longer be able to sample unless an associate is available to assist you

  • We will monitor customer volume and may limit people as we feel necessary- as a result, there may be wait times to enter into the physical store

  • Frequently touched areas within the store will be regularly sanitized

  • We still HIGHLY recommend that you take advantage of our online store and phone ordering system, in order to continue to physically distance

Thank you so much for your continued support!

Check-Out Procedures 

Please use textable cell phone number when checking out

Within 12-24 hours of Checkout, staff will be in contact with you to follow up regarding payment (accepting eTransfers and all major credit cards, with the exception of American Express). While some products may be in stock, others will have to be specially ordered in (generally taking 8-10 weeks to arrive)- staff will notify you of your order time frame and will follow up (via email or text) with you when your order is available for pick-up.

 

If you are ordering your furniture in advance (ie. waiting for house to close) or will be away around the time it may arrive (ie. vacation), please notify staff at check out, so that we can do our best to accommodate your schedule. 

**Ensure that you enter any applicable coupon code in the "Enter a Promo Code" area, as found below. Decor and Candles excluded from Promo Codes**

Furniture Policies

1. All furniture is FINAL sale.

 

2. Your order confirmation/ receipt and ID is required for furniture pickup. 

3. Non-refundable deposit required on any order- once ordered, finished selection and dimensions are unable to be altered.

 

4. We will not be responsible for damage that occurs after leaving the store or during transit. Not will we be held responsible for wear, fading or shrinkage of any material.

5. Upon your order being available for pick up, orders must be picked up within SEVEN (7) days of notification. Non-refundable deposit will be forfeit for furniture not picked up during indicated time-frame.  

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Contact Us

519-227-0407

519-697-9072

lucanarchitectural@hotmail.com

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© 2018-2019. Created by SILVER SYNERGY. Prices subject to change without notice.